The customer
Choose and order from your phone.
Opens the menu with a link or a QR, chooses products, takeaway or delivery and sees an available time.
Example: order two pizzas at 7.30pm for delivery at 8.15pm.It really is that simple
The customer orders. You prepare. End.
You don't have to move data, read chats or call back: the order arrives already complete and remains ordered until collection or delivery.
The venue
Receives a complete order.
Products, variants, payment, time and address arrive in the same panel. The kitchen and departments see what to prepare.
Example: the oven receives the pizzas and the counter sees the drink.The service
Deliver or prepare for collection.
The status advances to ready, picked up, or delivered. If necessary, the order is assigned to the rider.
Example: the rider leaves when the order is ready, not before.
The difference
Nobody copies, chases or interprets the order.
The information travels together: customer, products, hours, service, payment, department, area and status.
And when do they all arrive together?
The system does not promise impossible times.
Lucy compares existing orders, kitchen capacity and delivery availability. If a slot is full, it offers the customer a sustainable time.
Simple example
Are the 8:00 p.m. slots full? The customer sees 8:15 instead of receiving a promise your kitchen cannot keep.
Power remains behind
You do three things. The system takes care of the rest.
The 66 functions exist to avoid work, not to give you more. Menu, payments, cooking, deliveries and customers already remain connected.
If you want, check out everything it doesLet's see it on your Saturday evening.
Tell us menus, peak orders and delivery zones. We show you how the service would flow.
Build my example